Privacy Policy
Last Updated: 25-April-2025
Introduction
ConvoForm ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our conversational form building service.
Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your name, email address, and other profile information.
- Form Data: We collect the content and structure of the forms you create, as well as responses submitted through these forms.
- Google Drive Information: When you authorize ConvoForm to access your Google Drive to import forms, we only access the necessary information with your explicit permission.
Information Automatically Collected
- Usage Data: We collect information about how you interact with our service, including browser type, pages viewed, time spent on pages, and referring pages.
- Cookies and Similar Technologies: We use cookies to maintain session information and enhance your experience.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and complete transactions
- Send you technical notices and support messages
- Respond to your comments and questions
- Understand how users use our service for internal analytics and reporting
- Import form data from Google Drive (only when you explicitly authorize this feature)
Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following situations:
- With Your Consent: We may share information when you direct us to do so.
- Service Providers: We may share information with third-party vendors who provide services on our behalf.
- Legal Requirements: We may disclose information if required by law or to protect rights, property, or safety.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal information
- Withdrawing consent for processing your information
- Objecting to certain processing activities
- Data portability
To exercise these rights, please contact us using the information provided below.
Google API Services User Data Policy
ConvoForm accesses Google API Services and adheres to the Google API Services User Data Policy, including the Limited Use requirements. Our access is limited to the following:
- We only request access to Google Drive data that is necessary for importing form content.
- We only use this access to provide or improve user-facing features that are prominent in the requesting application's user interface.
- We do not transfer this Google user data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets.
- We do not use this Google user data for serving advertisements.
- We do not use Google Workspace APIs data to develop, improve, or train generalized AI and/or ML models.
- We do not allow humans to read this data unless: (1) we have your affirmative agreement; (2) it is necessary for security purposes; (3) it is necessary to comply with applicable law; or (4) our use is limited to internal operations and the data have been aggregated and anonymized.
Children's Privacy
Our service is not directed to children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: